Unanswered Questions

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    Question about ownership rights

    Keriann · 1 · Last reply by Jose Proenca

    Hello, I am just wondering about the legality of using other people's videos on this site. It is my understanding that some YouTube-ers receive ad revenue from their videos being in YouTube. If we pull their videos out of YouTube and away from the ads, aren't they technically losing money? Do I need to get permission from video authors to create a safeshare link for their video? Any help would be appreciated. Thank you!

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    How do I get the videos to work?

    Daniel Clark · 1 · Last reply by Diogo Alves

    When I put in the video link it says "The media could not be load, either because the server or network failed or because the format is not supported"  and the videos did work but then I just started getting this and now the videos don't work. 

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    Vimeo error received-not supported URL

    Tara Wilhelm · 1 · Last reply by Jose Proenca

    I tried doing a vimeo link because your main website page mentions Vimeo, but I received an error message that vimeo player is not a supported URL yet.  Vimeo is blocked by our district, but a math activity that a math coach wants to use has vimeo videos.  When will we be able to make a safe link with this URL?

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    Have audio but have a black screen?

    Shelly McCusker · 1 · Last reply by Diogo Alves

    Links are working but screens are black while audio is running on them. I am a premium holder too. 

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    Video showing private now?

    Leslie · 4 · Last reply by Diogo Alves

    We are now required to train (informally) students in middle school hands only CPR.  We were given the link to a video that we used last year, but it is now showing private.  Any idea why?

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    Premium Status

    Kgober · 0 · Posted


    I recently got billed for the premium status, yet when I try to add a Safeshare to my account a message pops up saying that I need to upgrade. 

    Can someone let me know what's going on? Thanks.

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    How do i unclaim a video I claimed?

    Dianne · 0 · Posted

    Hi,  I am working with a co-worker on creating safeshare.TV videos from our youtube site.  The safeshare TV site was in the process of changing and updating to the new look~August 2017.  Since I had started to claim some of the videos as a free user when we realized that we need to keep the videos under one user with a paid subscription.  How do I go in and not claim the videos I claimed so a co-worker with the paid subscription can reclaim them?


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    Combined Catholic Church and School Account?

    Lauren March · 1 · Last reply by Diogo Alves

    I work for a Catholic church which has a catholic school attached to it. We would like to have one premium account, for both the school and church to use,  with the educational discount. Is this possible?


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    Not functioning

    Jack · 1 · Last reply by Diogo Alves

    I have several links that worked yesterday but don't work today.  I haven't gone through all of them but I suspect that none of them work.  Thank you!

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    Youtube no longer creating Safe Videos in Safeshare

    James · 1 · Last reply by Jose Proenca


    The ?clean=1 suffix is not working at the moment for You Tube Videos.

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    Why is the screen blank

    Big boy · 5 · Last reply by Diogo Alves

    I tried to use safe share but every time i have the video in safe share and then it loads it goes to the screen you watch videos but the screen to watch videos is just a white screen with no play button or nothing


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    Create up to 20 SafeViews: Free account question

    Todd Funasaki · 1 · Last reply by Diogo Alves

    Does this mean up to 20 SafeViews total...or additional 20 per each month?

    If the latter, if i delete SafeViews to less than 20, can I create new ones?

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    Parent Limit Reached

    Michelle · 1 · Last reply by Alexander Donskikh

    I have uploaded a video to safe share, but a pop up appears stating, " parent limit reached."  I didn't set any controls, so I'm not sure why this is happening.  Can someone explain?

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    Ccrusoe · 0 · Posted

    If I were to purchase the premium would there be advertisements at the bottom?

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    Whole School Purchase

    Nburke · 0 · Posted

    I sent an email weeks back about the cost for our school to purchase SafeShare and was given a discount of $4.99.  But it didn't indicate if that would be the cost per teacher...which is what I would assume, but the email eludes to the link being for only person.  I need to purchase this for various teachers so do we all need separate links?  How are we billed for this?

    Also, can we purchase 6 and use them for multiple teachers-for example, we have two teachers in every grade and need SafeShare for 3-8 grade, therefore can we just

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    institution pricing

    Andrea Weimer · 0 · Posted

    My School is looking into purchasing safeshare accounts for staff. The question they posed is that is the license by staff member, or is there a institutional pricing for the whole school to access? Thank you

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    Kathy Macomber · 1 · Last reply by Diogo Alves

    I am a teacher at a school and I have always used Safe Share free of charge.  Now, it is not letting me use it for more than 20 links or it says I have to pay $99.99 a month???

    I thought it was free for teachers?  Some of my links that I generated for other years are still working, though.  I don't understand.  There has been a lot of work put into this and now all the links are gone for all my month read aloud files and all my letter files.