Problems in Progress

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    In Progress

    Blank Video Thumbnail in Google Classroom

    Michael Jokisch · 3 · Last reply by Diogo Alves

    I am encountering a problem when posting link a video from SafeShare to my Google Classroom.

    In Google Classroom I am creating a new announcement and attaching the link from SafeShare. When it posts to my classroom page, the thumbnail of the video is just a black screen with text and not a static image of the beginning of the video. 

    I am working with younger students and not having the thumbnail is a challenge. I would greatly appreciate any help you can provide with this issue.