Acknowledged Problems

  • 0
    Acknowledged

    Students can't access most SafeShare videos...but can all YouTube ones

    Beth Rogers · 1 · Last reply by Diogo Alves

    I'm a teacher. I have used SafeShare for a long time now. I have several videos in SafeShare on my website for me to show my students AND for them to access at home on their computers. I have had NO problems...until now. Now, only I can access them from my computer. No students can. They are sitting here with their chromebooks...and they all say to log into a Google Apps account and that the video is restricted for almost every video they click on. Same videos my kids in the past years have watched too.  Could it be safety

  • 1
    Acknowledged

    QR codes not working

    Amanda · 1 · Last reply by Diogo Alves

    When we create QR codes for our class to scan the web links work but the videos will not play. We have to add "?clean=1" to  the url to get the videos to play. Is there a fix for this?

    example link is https://safeshare.tv/x/DnJAumYRWh

    in order for us to play this on a ipad we have to use this url code. https://safeshare.tv/x/DnJAumYRWh?clean=1

    Please help

  • 1
    Acknowledged

    Inappropriate ads

    Becky · 1 · Last reply by Diogo Alves

    Hello,  When we have been clicking on links that have always worked well we are not getting inappropriate ads before them.  I use safeshare in my classroom because I know my students will not be exposed to anything I have not personally previewed and approved for my kindergarten students.   How are planning to fix this issue?   Thank you for your time and attention. 

  • 1
    Acknowledged

    Issued with video

    Erica Grabb · 1 · Last reply by Jose Proenca

    Hi there, 

    I have a safe share link for a video that should be 28:08 minutes. When students use the safe share link, it is only showing the first few minutes. It shows the entire video, but stops when it gets to 3:54. You can see that the full video is there, but it does not allow you to play beyond that point. I would rather not go back to you tube to avoid possible ads since this is a review for students. Changing the link would also be very difficult as well.

    https://safeshare.tv/x/ilolklpLql

    Thank you for your help, 

    Erica 

  • 1
    Acknowledged

    Video's not playing on iPads - through Content Filter

    Colleen Eagen · 2 · Last reply by Colleen Eagen

    I have a teacher trying using to Safeshare.tv videos with her students - they are using a QR reader to launch the videos from ipads and all they get is a black screen. Youtube is blocked by the content filter - is there a way around this ? 

  • 1
    Acknowledged

    QR Codes scan, but no play button!!!

    Lori · 4 · Last reply by Diogo Alves

    I e-mailed about a month ago and haven't heard anything. My students used to use QR codes in literacy centers. We had a fabulous little system with response sheets and everything. Not worth the class time wasted on checking in to see if SafeShare is working. Which stinks b/c kids loved it and I spent lots of hard earned money on the QR code cards. Just bugs me that nobody has replied to me or even acknowledged the issue (as far as I can tell).

    IPad reads QR code, but never produces a play button.

  • 1
    Acknowledged

    Video's not playing all the way

    Michelle Sanchez · 1 · Last reply by Jose Proenca

    Hi I am having some issues with some of the links not playing the video all the way through. I am attaching 2 of the links I have found thus far. It plays half way through and then prompts you to start the story over again. Can you please let me know what I can do to correct this issue?

    http://safeshare.tv/w/rcICLxVZcU

    http://safeshare.tv/w/jyInJcakqY

  • 1
    Acknowledged

    Chromebook issue

    Michelle Sanchez · 2 · Last reply by Diogo Alves

    I am having an issue when trying to use QR Codes that link to your site on Chromebooks. When the code is scanned in chromebook  it pulls up the safeshare website but it was just a black screen that wouldn’t play the video. So messaged my district tech people and asked them to unblock safeshare or look into the issue. They responded that if we type in ?clean=1 then the video will work. Does your site have issues with Chromebooks and can you help?

  • 1
    Acknowledged

    Problem with links generated via API

    Manzoor Wani · 2 · Last reply by Manzoor Wani

    I have recently seen a weird behaviour from the links generated via API. The videos in those links are not being played in safeshare window. But when I generate the link from the website (non API), it woks perfectly. The two links as an example are with the safeshare ids as ss57b6ac6732d59 and ss58659ca94baf8 generated on 2016-08-19 6:52:29 (UTC) and 2017-01-05 14:59:52 (UTC) respectively, as per my database records. I record the generated links so as not to overload the API over and over again. Can you please tell me what is the issue?

  • 3
    Acknowledged

    Video not loading on ipads

    Karen Cheatwood · 3 · Last reply by Shelly Siebels

    I am having trouble getting videos to play on our ipads. I can get the links to play on laptops, but when the QR is scanned it does go to the webpage for the story but does not play. I have tried multiple QR codes with the same result. The video screen is black and does not show a play button. I am not sure if there have been some changes made but, the links were working the week of November 14th, but not now.

    Any help would be appreciated.

    Karen Cheatwood 

    Technology Integration Coach 

    MSD of Warren County 

  • 1
    Acknowledged

    SafeShare was not blocking ad.'s from Google that begin prior to a YouTube video and had pop-ups at the end of the video.

    Karen Hahn · 2 · Last reply by Karen Hahn

    SafeShare was not blocking ad.'s from Google that begin prior to a YouTube video and had pop-ups at the end of the video.

  • 1
    Acknowledged

    Video isn't cropping

    Mary Ellen Davies · 1 · Last reply by Diogo Alves

    Hi,

    I've tried to crop a video using your website but, when I hit submit, the video is not cropped at all.  I've tried this with multiple videos.  Is there an issue with your website right now?


    Thank you,
    Mary Ellen Davies