The closed captioning feature is not working after conversion from youtube to SafeShare. What's the procedure to enable CC on the copied Safe Share video? The youtube videos in question have a functioning closed captioning feature. It doesn't seem to copy over to the SafeShare copy, though. As mentioned previously, CC is a valuable learning tool. Thanks.
It plays normally on our MacBooks and it played fine on my iPhone, however the iPads will load up the SafeShare video player, but the video itself will not start after clicking the play button and will just sit at a black screen.
The iPads being used are Airs running iOS 10.2, and the video link has been tested in Chrome and in Safari with the same results.
I am trying to solve a issues affecting some of our 3rd graders ability to view SafeShare videos. This problem only started to occur last week. The students have iPad Airs running 10.3.2. When the students click on the URL link the teacher has shared out to them, they get to a viewer, sometimes it looks like it's trying to load, but then just sits there. I have tried hard reboots, updating the app through which they share the links (Schoology) and even tried appending the "?clean=1" though our filters do not block Youtube. Here is one of the videos
Been using safe share for year, today when my students clicked on the video link, they got the safe share viewing window, but inside the viewing screen which was white, there was a small thumbnail image a document symbol (looks like a piece of paper with the right corner folded) with a "sad face" in it.
Went back and tried some video links that were working last week and same issue. We also tried different browsers with no success.
We tried a students phone and the video worked.
These are school issued laptops that run through our school server.
1. Parents could create a library of videos ok for their kids.
2. For elderly who are overwhelmed/confused navigating most sites. I would love to create a library (playlist) of videos for mother in law that she could access whenever she likes - she would like the simplicity of this site.
All of my classroom videos are coming up "safeshare.video unexpectedly closed the connection." What do I do??? I see others have reported the same issue. Is there something I need to do to help correct the problem?
I am getting a black screen when I use my iPads to open a video using QR code reader. These QR codes have worked for me all year but I'm not sure why they are not now. It appears as if the safeshare site is opening but the video box is just black. Please advise, I am a teacher and use the QR codes to share videos and other information with my students because of how safe and independent it is.
I am a teacher and am copying links from you tube and putting it in safeshare. I have been doing this for months and it has worked fine, but now nothing I put into safeshare will work. Is there something I can do?
Hello. Two weeks ago, I saved a bunch of safeshare links into a file. This morning when I went to click on the links, every link took me to the safeshare page and said "safeshare.video unexpectedly closed the connection". I am running a talent show this Friday morning and was hoping to have this problem resolved. What could be wrong?
Ever since there was that message about some videos not playing a few days ago, the video player hasn't been the same. I can still watch videos, however it used to automatically play them in HD quality and now it doesn't (and I don't see any way to change it). I've tested this with multiple videos and it is the same problem so I know it isn't a particular video's problem either. I'm on iPad btw. Is there any way to go back to the old style video player?
I tried to use safe share but every time i have the video in safe share and then it loads it goes to the screen you watch videos but the screen to watch videos is just a white screen with no play button or nothing