I have had issues with SafeShare that I have never experienced before. I need your advice. I am a first grade teacher trying to use your site to show youtube videos using QR codes. It has been working great until yesterday. When the students scan the QR t

Please advise me as to what I can do to remedy this issue. Thanks

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I brought one of the Chromebooks home and tried it on my network. It worked fine. By process of elimination that tells me that it's a school network issue, not a Safeshare problem. I will contact my Tech coordinator and see if he can find out what's going on. Thanks

through the reader on our Chromebooks, it brings up a grey screen with the title above it but it says the connection was reset. When I use my android phone the video comes through fine. Any ideas?

Dear Rebecca,

It seems that the rest of your question was truncated due to character limit. Can you please finish it?

Also, would you please send me a sample QR code so I can troubleshoot the issue?

Best Regards,

Diogo Alves @ SafeShare

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