you tube clips not able to create


I am a teacher and am copying links from you tube and putting it in safeshare.  I have been doing this for months and it has worked fine, but now nothing I put into safeshare will work.  Is there something I can do?

thank you,

Robin St. Arnauld


3 replies

Hi Robin,

Yes, of course. 


I asked you if you could please email me to diogo.gouveia@vitzo.com so I can send you some instructions about what you need to do in order to speed up the troubleshooting process, but I've just noticed that you shared your email in the first comment to this topic, so I will e-mail you :-) .

Best Regards,

Diogo Alves @ SafeShare.TV

Hi Diogo,

I did email you but can't seem to find the other reply.  Would you send it again?

Thank you for your time!


Hi Robin,

Please check my other reply.