New Problems

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    restricted domain

    Jack · 1 reply · Last reply by Diogo Alves

    I'm not sure if my problem went through already or not.  I have several links that aren't working and that worked yesterday.  I haven't checked all of them but I've checked quite a few and they all say "This video is restricted from being viewed on this domain".  Is that an issue with my firewall or with SafeShare?

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    this video is restricted from being viewed on this domain

    Matt · 1 reply · Last reply by Diogo Alves

    Every old video that I have and every new video I create, I get the same problem......


    this video is restricted from being viewed on this domain


    Please advise.

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    Domain problem

    Kate · 2 replies · Last reply by Diogo Alves

    I have been using this site for over a year now and have never had a problem. Today it is telling me that the links I am pasting cannot be supported by this domain. The links I am using are the same ones I have used daily.  What exactly does this mean?

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    All YouTube videos blocked via safeshare

    Hannah · 7 replies · Last reply by Diogo Alves

    This seems to be a recent development (this certainly worked last week) but I am now getting every single YouTube safeshare video appearing with an error message: 'This video is restricted from being viewed on this domain.'

    Is YouTube restricting the use of Safeshare?

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    No sound

    Lisa Garnett · 1 reply · Last reply by Diogo Alves

    Good Morning, I am a Media Specialist in an Elementary School in Manalapan, NJ. I downloaded the QR scanner on iPads, scanned The Enormous Potato, but it doesn't read aloud. If I copy the link in Safari, it opens. The same happens with other books.

    Any ideas?

    Lisa Garnett

    Wemrock Brook School

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    QR CODES MEGA BUNDLE for 248 Stories in your Listening Stations: ALL YEAR

    Rebecca Donnell · 1 reply · Last reply by Diogo Alves

    I purchase this from teachers pay teachers for $40.00. Now they are not working. Could you please get this fixed ASAP. If this cant be fixed I would like to have a refund.

     Let me know :

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    Issues with Time length bar

    Genevieve Yoder · 0 replies · Posted

    I have been having problems with changing the length of the video.  I slide the bar to the time I want and press submit and it plays the full video in the new link...

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    IPad not opening

    Gina Walker · 2 replies · Last reply by Diogo Alves

    I just purchased a $30 QR packet with books to open on our IPads in my classroom. The reader will read the code but it keeps giving me an Error DateInterval::_construct(): Unknown or bad format() message. What do I do?

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    Acting as a proxy

    Ray Phillips · 0 replies · Posted

    We have teachers that would like to use your site. We have two security questions:

    Does your site violate the YouTube TOS?

    Our tests show that when a student clicks on the YouTube logo in the lower right corner it takes them to full blown YouTube (out of restricted mode) by-passing our filtering almost like a web-based proxy site. Do you have any recommendations on how to stop that?

    Thanks for your assistance. 

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    SafeShare not working

    Dan Unser · 3 replies · Last reply by Dan Unser

    I am writing on behave of one of my teachers who has purchased the QR Scanner codes for Audio Books.  The teacher has issued complaints suggesting the network, and or iPads are not working because for the most part, the video just spins with long pauses instead of playing seamlessly.  My team has investigated thoroughly and have determined the issue appears to be originating with the use of itself.  

      For comparison, we can load the same video in YouTube (going to youtube directly and searching for the book/video via the title) and it will play just fine,