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I have had issues with SafeShare that I have never experienced before. I need your advice. I am a first grade teacher trying to use your site to show youtube videos using QR codes. It has been working great until yesterday. When the students scan the QR t

Please advise me as to what I can do to remedy this issue. Thanks

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I brought one of the Chromebooks home and tried it on my network. It worked fine. By process of elimination that tells me that it's a school network issue, not a Safeshare problem. I will contact my Tech coordinator and see if he can find out what's going on. Thanks

through the reader on our Chromebooks, it brings up a grey screen with the title above it but it says the connection was reset. When I use my android phone the video comes through fine. Any ideas?

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Dear Rebecca,

It seems that the rest of your question was truncated due to character limit. Can you please finish it?

Also, would you please send me a sample QR code so I can troubleshoot the issue?

Best Regards,

Diogo Alves @ SafeShare