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Black Video screen

I am a newbie. This link: https://safeshare.tv/x/ss58949054112f2 brings kids to your page that shows the title and the description along with a big black screen where the video should be playing.  I am using Chrome.  Please help.

2 replies

It did work. But just to be clear - going forward, I need to add "?clean=1" to every link I generate through SaveShare?

s

Hi Deb,

Yes, but this is just temporary. We intend to make this "?clean=1" fix work automatically in the near-future.

Sorry for the inconvenience.

s

Welcome Deb!

Could you do a simple test, just append "?clean=1" to the link.

Your link will be https://safeshare.tv/x/ss58949054112f2?clean=1

Tell me if this fix your issue.

José Proença @ SafeShare.TV